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faq
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When will my order ship?Orders ship within 2 business days (Monday through Friday). When your order ships, you'll receive an email confirmation with tracking number. You may need to check your spam folder if you did not receive a confirmation email.
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How do you make your candles?Our scented candles are made with a all-natural soy / beeswax blend with wood crackling wicks, cotton wick-lead free, and high-quality scented oils.
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I received my tracking number, but it's not working. Can you help?"Tracking information can be a little delayed, please allow 1-2 business days for the tracking information to update. but we promise your package is on the way.
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What is your return policy?Please go to the Return Policy section of the website to view or return and exchange policy.
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When will I receive my exchange?When we receive your item, we will ship out your exchange.we will process your exchange
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Where are your product made?All of our products are handmade and hand-packaged in The Pacific Northwest.
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Can I buy your products wholesale to sell them in my store?Of course! Please contact us for more information.
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Do you offer custom product?yes, we do. Please contact me for more detail
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